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Terms of Service

1. Agreement to Terms

By accessing or using Ask IO's services, you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, then you may not access the service.

2. Description of Service

Ask IO provides an AI-powered voice chat platform that enables businesses to create and deploy conversational AI assistants on their websites. Our services include chatbot creation, voice processing, analytics, and related features.

3. User Accounts

3.1 Account Creation

To use certain features of our service, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.2 Account Responsibilities

You agree to provide accurate and complete information when creating your account and to update this information as necessary. You are responsible for all content uploaded to or created through your account.

4. Acceptable Use Policy

4.1 Permitted Use

You may use our service to:

  • Create and deploy AI chatbots for legitimate business purposes
  • Process customer inquiries and provide support
  • Analyze usage data for business intelligence
  • Integrate with your existing systems and workflows

4.2 Prohibited Activities

You may not:

  • Use the service for any illegal or unauthorized purpose
  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful, offensive, or inappropriate content
  • Attempt to reverse engineer or compromise our systems
  • Share your account credentials with unauthorized users

5. Content and Data

5.1 Your Content

You retain ownership of all content you upload or create using our service. By using our service, you grant us a limited license to process, store, and use this content to provide our services.

5.2 Data Processing

We may process your data to improve our AI models and service quality. We will not use your specific data to train models for other customers without your explicit consent.

6. Intellectual Property

The Ask IO service, including all software, algorithms, and content, is owned by Ask IO and protected by intellectual property laws. You may not copy, modify, or distribute our proprietary technology without explicit permission.

7. Payment and Billing

7.1 Fees

Some features of our service require payment. All fees are listed on our pricing page and are subject to change with notice. Fees are non-refundable except as required by law.

7.2 Billing

You agree to provide accurate billing information and authorize us to charge your payment method for all fees incurred. You are responsible for all charges associated with your account.

8. Service Availability

We strive to provide continuous service but cannot guarantee 100% uptime. We reserve the right to perform maintenance, updates, or temporary suspensions of service. We will provide notice for scheduled maintenance when possible.

9. Termination

9.1 Termination by User

You may terminate your account at any time. Upon termination, your right to use the service ceases immediately.

9.2 Termination by Ask IO

We may terminate or suspend your account for violations of these Terms. We will provide notice and an opportunity to cure violations when appropriate.

10. Disclaimers

Our service is provided "as is" without warranties of any kind. We do not guarantee that our AI will always provide accurate or appropriate responses. You use our service at your own risk.

11. Limitation of Liability

Ask IO's liability for any claims arising from your use of our service is limited to the amount you paid us in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

12. Indemnification

You agree to indemnify and hold Ask IO harmless from any claims, damages, or expenses arising from your use of our service or violation of these Terms.

13. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. Any disputes will be resolved in the courts of Delaware.

14. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes via email or through our service. Continued use of our service constitutes acceptance of updated Terms.

15. Contact Information

If you have questions about these Terms, please contact us:

Email: legal@ask-io.com
Address: 123 Innovation Drive, Tech City, TC 12345